Refund policy
EXCHANGE POLICY
WE HAVE AN EXCHANGE ONLY POLICY.
NO REFUNDS.
Please read below on how to process an exchange.
For A Complete And Successful Exchange: All Exchanges Request Must Be E-Mailed And Sent To The Address Listed:
ATT: EXCHANGE
VELLION
Long Island City, NY 11104
**ALL SALES ITEMS ARE FINAL SALE.**
EXCHANGES can be made for UNWORN AND UNWASHED CLOTHING within (4) days after you’ve received the item. Any items that are sent back for exchange have to be in SELLABLE condition (smoke free, unworn, no stains, etc.) Or we will not accept it!
NO REFUNDS.
Here are our Guidelines for Exchanges:
- The purchaser will be responsible for shipping costs associated with the return items.
- The seller will be responsible for shipping cost associated with shipping the exchange.
All Exchanges Request Must Be E-Mailed And Sent To The Address Listed:
ATT: EXCHANGE
VELLION
Long Island City, NY 11104
**ALL SALES ITEMS ARE FINAL SALE.**
For any assistance of any order please email us at helpdesk.vellion@gmail.com. Please make sure to include all relevant information like your order number, item name, size and color so we can better assist you.